Banorte, one of Mexico’s largest banking institutions, used its official social media account on March 31, 2026 to communicate with customers about various services and updates.
In a post at 14:21 UTC, Banorte informed its followers about the current exchange rate available at its branches: “¡Mantente informado! Este es el #TipoDeCambio en ventanilla.” (March 31, 2026).
Later that day, at 16:00 UTC, Banorte announced a temporary closure of its physical locations for two days in early April. The bank stated: “El jueves 2 y viernes 3 de abril nuestras sucursales estarán cerradas. Realiza tus operaciones de manera sencilla desde Banorte Móvil, Banco en Línea o la Red de Corresponsales. Encuentra el más cercano https://t.co/Hd7hYsVOlX https://t.co/CRqOQj6GbO” (March 31, 2026). Customers were encouraged to use digital banking platforms or correspondent networks during this period.
Additionally, at 20:15 UTC the same day, Banorte highlighted its involvement in community activities by sharing content from a halftime event it sponsored. The bank posted: “Familias, amigos y una sola afición. Así se vivió el medio tiempo, un espectáculo creado por Banorte.” (March 31, 2026).
Banorte is recognized as one of Mexico’s leading financial groups and frequently uses digital channels to keep clients updated on service changes and promotional events.