Banorte, one of Mexico’s leading banking institutions, used its official social media account to provide updates on exchange rates and branch operations. The bank shared information relevant to customers about the availability of services during an upcoming public holiday and current currency exchange rates.
On March 12, 2026, Banorte posted: “¡Mantente informado! Este es el #TipoDeCambio en ventanilla. https://t.co/uPssS6pSUe”.
Later that day, Banorte informed customers about changes in branch operations due to a public holiday: “¡Que el puente no te tome por sorpresa! El próximo 16 de marzo nuestras sucursales estarán cerradas. Continua con tus operaciones desde Banorte Móvil, Banco en Línea o en la Red de Corresponsales. Ubica el más cercano en https://t.co/gg8KGD5Uav Aplican restricciones. https://t.co/ow5AG6yOt5” (March 12, 2026).
The following day, Banorte reiterated its commitment to keeping clients updated with another post: “¡Mantente informado! Este es el #TipoDeCambio en ventanilla. https://t.co/CPpNoH51yb” (March 13, 2026).
Banorte regularly uses digital channels to communicate service updates and financial information to its clients. The closure of branches on March 16 aligns with the observation of public holidays in Mexico when many banks suspend in-person services; however, digital platforms typically remain operational for customer convenience.